Refund Policy

Digital Products

All sales of digital products are final due to the nature of digital goods. Once you receive access to your digital product, it cannot be "returned" in the traditional sense.

Exceptions

We may provide refunds in the following circumstances:

• Technical issues prevent you from accessing your purchase
• The product received differs significantly from what was described
• Duplicate purchases made in error

Refund Process

If you believe you qualify for a refund under our policy, please contact us at contact@altadot.com within 7 days of your purchase with:

• Your order confirmation number
• A detailed explanation of the issue
• Screenshots if applicable

Processing Time

Approved refunds will be processed within 5-7 business days back to your original payment method.

Contact

For any questions about this refund policy, please contact us at contact@altadot.com.